SMS 'LAP' to 56677
Helpline: 1800-200-7777
Email: lap@sammaancapital.com

Grievance Redressal Process

Level 1

If you have a Query or a Request you may choose to speak to our call centre executive, visit our nearest branch or refer to our FAQs.

Helpline: 1-800-572-7777
Email: lap@sammaancapital.com
Post Us : Head Customer Care, Sammaan Finserve Limited 5th Floor, Building No. 27, KG Marg, Connaught Place, New Delhi - 110001 (Head Office)


If you are not satisfied with the service provided by the contact center. You can write to us at the below link



Level 2

If you are not satisfied with the resolution provided at Level 1 by our customer service team. You may write to our Grievance Redressal Team.

Call Us : 1-800-572-7777
Visit Us : Any nearest branch
Post Us : Sammaan Finserve Limited, Grievance Redressal, 5th Floor, Building No. 27, KG Marg, Connaught Place, New Delhi - 110001 (Head Office)

You May write to us at the below link

Write to us

Level 3

If the complaint is not resolved at level 2 by Grievance Redressal team or has experienced a breached TAT (Turnaround Time) the same shall get escalated to Nodal officer. Further, in case the resolution provided by Grievance Redressal at Level 2 is not satisfactory, customer may forward the concern to the Nodal Officer at below mentioned addres

Mr. Amit Kumar
Deputy General Manager, Nodal
Officer, Grievance Redressal,
Sammaan Finserve Limited, 5th Floor, Building No. 27, KG Marg, Connaught Place, New Delhi - 110001 (Head Office).
Ph: 0124-6048088
Email: amit.k44@indiabulls.com

If the complaint is not redressed satisfactorily within 30 working days, customer may directly write to the Regulator. For detail in this regard, you may please visit our Grievance Redress Policy.

Sammaan Finserve Limited

Customer Care

SMS 'LAP' to 56677
Helpline: 1800-572-7777
Email: lap@sammaancapital.com
Monday to Saturday- 9 AM to 6 PM
Except 2nd & 3rd Saturdays , Sundays & Public Holiday

Grievance Redressal Process

Corporate Office:

1. One International Centre,
Tower 1, 18th Floor,
Senapati Bapat Marg,
Elphinstone Road,
Mumbai - 400 013
Contact No: 022-61891000
INDIA

2. 4th Floor, Augusta point,
Golf Course Road,
DLF Phase-5, Sector - 53,
Gurugram - 122002
INDIA

Registered Office:

5th Floor, Building No. 27,
KG Marg, Connaught Place,
New Delhi - 110 001,
Contact No: 011-43532950
INDIA